CyberGhost VS Surfshark Comparison

This is a perfect vpn from people like myself who use it for streaming, and gaming and for torrents. Streaming speed has been the fastest out of all the vpns I’ve tried so far. Other and eaqualiy important feature, at least for me, is that you can completely mask your IP address by jumping from one server to another. However, it really slows your internet so I suggest you do it only when necessary.

The first time I came across surfshark I’ve read that it only has an app for android, however by the time I was deciding on what to buy they’ve already transitioned to Windows and IOS and after I’ve read its awesome review it was a no brainer. I went fro one year subscription straight away which is $5.99 per month for one year and so far I’ve been very pleased with everything.

I got a Surfshark subscription during Black Friday, so obviously I'm quite happy with the price. I mainly needed it to unblock Netflix and Disney+ so I read some reviews (including this one) before buying it to make sure. I did have some downtime on Disney+, but when I contacted their customer support, they gave me and exact SLA of when it will be fixed and added a free week to my subscription. I'd say it was handled very well.

Yes, Surfshark is affordable, but service is patchy. I wanted Surfshark to connect to a certain website, and all VPNs in a certain location fail to "geolocate" to that location. I contacted Surfshark within the 30 days warranty period and customer support failed to fix the problem or refund my money as requested. Customer support is no good. If they refund my money or fix the problem, I will update this review. Until then....avoid Surfshark.

This is by far the safest vpn out there. My friend who is really good at this stuff told me it uses military-grade encryption which can’t be broken and that if someone was to tamper with your connection would need a key that changes every hour so it would be impossible to do it.

I’ve read that some people had problems with disconnecting when streaming but that’s not the case for me. The main purpose of my vpn is using it to stream shows from netfix in the us and so, far I didn’t experience any interruptions. So, there’s nothing to worry about.

I bought a 89$ three-year plan for Cyberghost 10 months ago. It was clear that it was a 3-years deal. But 10 months later, what do I see, they take 89 more bucks from my credit card. What the hell??? Not even a year? I e-mailed them a week ago to ask explanations + a refund --- no answer! They are a fraudulent company. You can get a good VPN out there for much cheaper - even free. And they probably won't keep spamming illegal payments off your credit card which you trustfully shared with them! That's a 1-star rating, would be 0 star if it was possible. I'm not done with them.

I erroneously signed up for auto-renew with Cyberghost. Some how I missed any way to turn auto-renew off. Sure enough, right on schedule, my Cyberghost subscription was renewed for another year. I contacted them via their support chat system. The only apparent way to contact them. I was told it would take 1 day to receive an email confirming my request for cancellation and a refund. And that the refund would take 5 - 10 days. I explained that that was unreasonable as it took minutes for them to charge my credit card. But it would take 5-10 days to refund the charge. The contact named Joey didn't seem to think this was extraordinary. I'm sure if someone took $66 USD out of his paycheck he would be upset too. To-date I have seen no email from Cyberghost confirming my request for a refund and cancellation of my account. Instead I got an email welcoming me to their VPN service for another year! I will contact my bank and they will reverse the charge. Thus, thwarting Cyberghost's attempt to steal money from me.