PureVPN Review

UPDATED Mar. 2018

PureVPN manages to impress straight from the beginning, with a comprehensive yet easy-to-navigate website. The moment you visit their site, you notice mentions of money-back guarantees, over 1,000,000 satisfied customers, and a 24/7 customer support, all of which make you feel like you’ve stumbled upon a true professional when it comes to VPN services. Thankfully, they live up to the image, offering great software, as well as fantastic speeds. If you are searching for a top-notch VPN service and don’t have a problem with paying for quality, you don’t have to search any further. Our PureVPN review will focus on the strengths and weaknesses of this VPN provider, enabling you to easily make an informed decision.



You can easily download the client software from the company’s website. Installing it is pretty straightforward, too – all you have to do is follow the step-by-step guidelines. Once the installation process is done, you will see a login page where you can either create an account or use the information provided in the welcome email. Afterward, you get to customize your experience by selecting the reason for using VPN services.

For example, you can use it to stream, share files, freely browse the Internet, etc. If needed, you can easily change these settings. The client menu features a dashboard, a global map, and the so-called latest and greatest option. You can use the dashboard to select a VPN service based on either location or purpose. The global map option contains server lists and a map whereas the latest and greatest option shows VPN news and Pure VPN’s blog.


Performance and Reliability

After you realize that PureVPN’s software is doing a great job, you will probably develop high expectations for their download speed, as well as overall performance. You’ll be glad to know that, according to the tests we performed while doing research for this PureVPN review, they manage to deliver in both fields. The overhead of being connected via VPN will make hardly any difference to your speed (when we ran the tests, we saw an approximate 7% drop in speed, which is not enough to cause any serious issues). As far as connectivity goes, we saw no issues with stability, which means that PureVPN knows what they are doing with their servers and that you don’t have to worry about ‘dcing.’


Apart from providing client software for PC, Mac, Android, and iOS, PureVPN also provides custom-made software for Linux. It is compatible with more than twenty devices, including consoles and routers. When we tested the Windows Application to compare how well it would do against the Mac version, we found out that it’s equally great and provides pretty much the same speeds, along with the same fantastic features: NAT firewall, Split tunneling, IKS (Internet Kill Switch), and many more. The apps for iOS and Android also fare well when compared to their desktop counterparts. Not only that but they also provide very little speed loss.



PureVPN now offers a brand new, exclusive feature, the kind you we don’t get to see much with other VPN providers. It’s the Virtual Router feature, which basically allows you to turn your desktop or laptop computer into a router that you can use to connect up to ten devices. The only condition is that it’s a Windows-based computer. The company currently doesn’t offer this feature for Mac.

Another great thing about PureVPN is that it has its own apps and proprietary software, with their own code, for most major platforms, meaning Windows, Mac, iOS, Android, as well as Linux, as already stated in this PureVPN review. This provider offers some amazing compatibility, much bigger than what other providers can offer, including various consoles, Smart TV, Roku, Chromecast, Amazon Fire, etc.

PureVPN has a large number of servers located all over the world. The company is based in Hong Kong, but you can find their servers in countries on six continents of the world. The majority of servers is located in the UK, United States, and Canada. Switching between the servers is also very easy and quick, thanks to the user-friendly interface. In fact, you can go back and forth between servers as many times as you like, regardless of your payment plan, because PureVPN offers unlimited switching.


When you sign up for a PureVPN package, you can connect up to five devices with one single account. This is very convenient for families with multiple devices (computers, tablets, smart phones) and, of course, for businesses.

One thing that will be very interesting to many new users is the fact that PureVPN offers unlimited bandwidth and data. This gives you a lot of flexibility and freedom to do whatever you want as much as you want.

If you don’t want to send all your data through a VPN, here’s good news for you – thanks to split tunneling, you get to actually choose which data to send through a VPN and which through your Internet service provider.

Other interesting features that you will able to enjoy with PureVPN include 256-bit encryption, no third-party interference, multiple protocols and automatic protocol selection, over 80,000 IP addresses, a dedicated IP for those who want complete control, NAT firewall, DDoS protection and, of course, the Internet kill switch for maximum security, privacy and anonymity.

Security and Privacy

It’s really easy to be sure of what technologies the company uses for their service because it’s all written right there, leaving no room for doubt. They support PPTP and L2TP/IPSec protocols, SSTP and SSL. They also provide a detailed privacy policy on their website.

The provider clearly states that under no circumstances will any information about your account usage be released unless required by law-enforcement personnel. PureVPN does not provide zero logging, though, which means that they log connection time and bandwidth used. They do not keep logs of visited websites, downloaded content or software used.

PureVPN uses AES-256 cipher with RSA-2048 handshake and SHA-1 authentication. The company also uses MD-5 but SHA is stronger cryptographic hashing algorithm. During our chat with the customer support, we couldn’t get any information regarding perfect forward secrecy, though.


PureVPN takes pride in the fact that they provide 24/7 support through a live chat option clearly displayed on the website in the form of a pop-up. When you send an inquiry, you will receive a response in a matter of seconds. They provide a 365/24/7 email ticket support system as well, which worked great when we contacted them for more information for this PureVPN review.

Support staff is quite pleasant and ready to help but their competence seems to be lacking when it comes to the technical part of the story. We wanted to know more about PureVPN’s encryption and we received only half the answer after waiting for some time for the representative to check out the facts with the tech team.

Pricing Options

Much like any other VPN provider out there, PureVPN offers one package. The discounts increase as you opt for longer periods of subscription. They also offer a 7-day money back guarantee in case you are not satisfied with their service. The catch is that the refund policy is only valid if you have not used more than 3GB of bandwidth and have not exceeded 100 sessions within those seven days. If the criteria aren’t met, they will instead try to help you solve any problems that may have appeared.

The prices go from $11.95 per month if you subscribe for a single month, $8.95 per month for a 6-month subscription and go as low as $2.91 per month if you decide to subscribe for 2 years. Though the cost of the six-month subscription is more than reasonable, the price for the 2-year subscription definitely places PureVPN among the cheapest VPN providers.

PureVPN pricing

  • Good speeds on both desktop and mobile
  • Appropriate security
  • Excellent support
  • Unlimited bandwidth

  • No zero logging
  • Refund policy limitations

User Reviews

  • Submitted By Dan on 03/12/2018

    It gets NO STARS because that is Exactly what it is worth!!! (I guess I am FORCED to give it one star to get this review accepted!)
    This is the worst product I have ever had!!!
    Their “support”  (if you want to call it that) Is TOTALLY WORTHLESS!
    I don’t think those guys understand anything!!!

    It has been one of the MOST FRUSTRATING experiences in my 30+ years of IT work experience!!!
    Do yourself a BIG favor and use another product!


  • Submitted By Simone on 02/16/2018

    Avoid them, refund policy is completely lie!
    Many of their services not working also their app integrated with a trojan,



  • Submitted By Chris Forward on 02/09/2018

    I’ve never been so satisfied with a VPN before. Honestly, I wish I’d started using it years ago.


  • Submitted By Sharon on 01/09/2018

    I haven’t tried any other VPN so I can’t say it’s the best, but I personally love it. It’s well designed, it works perfectly, and I feel safe using it.

  • Submitted By Cnem on 11/29/2017
    Awful VPN. Connection worked fine for the first few months, then, after a few months, it started dropping every few minutes, making it impossible to use. I’ve tried everything the helpdesk suggested but nothing would work. Clearly a problem on their side, but they refused to refund. So, stay well away. It will stop working and they will keep your money.
  • Submitted By Antonio on 09/07/2017
    PureVPN is scam! They offer money back guarantee but when you ask it they say your payment method does not included in refund! I paid via Bitcoin through CoinPayment. On their website Bitcoin is refundable but when ask for refund they say bitcoin through Coinpayment is not refundable (its a joke)! So how is possible to get refund via bitcoin?
  • Submitted By Bob Foreman on 07/19/2017
    Good VPN. The support sucks.
  • Submitted By Natasha Lorenz, on 06/11/2017

    I like so many server options, but it’s no use when it’s as slow as it is on my phone. I’ve tried everything, from deleting files, over restarting, to experimenting with different options but nothing speeds it up.

  • Submitted By Nigel Bronson, on 04/24/2017

    Number of servers is amazing, I don’t even know which one I’m using sometimes. Speed is good as well, no big setbacks, but I don’t like that some logs are saved.

  • Submitted By Ivan Hughes, on 02/24/2017

    Since I moved to China, PureVPN has become my best friend. I’ve installed it on my router and now I just chill. Can open everything, including YT, FB, Instagram, whatever I want. And support’s great! It just dropped out once I couldn’t get it back, so I decided to contact them, although it was middle of the night in the US. But they really are there 24/7! Solved the problem in 10 minutes.

  • Submitted By Lee Moreno on 08/22/2016
    DDoS and killswitch is what makes me stick with PureVPN. Some things require improvement, like the client is not the easiest to use, not “one-click” at all as they advertise. Speeds are good 90% of the time, good but still not 100%. Customer support guys are doing a good job most of the time.


  • Submitted By Mitch220 on 08/05/2016
    As someone who only uses vpn to watch American television while abroad, I don’t have much to complain about. It works great for me.


  • Submitted By Bongo Bill on 07/20/2016
    Someone pointed out to me that PureVPN keeps records on my traffic and connections and that I should have a problem with that. I don’t do anything illegal, so I don’t have a problem with that.


  • Submitted By Dave Montgomery on 07/03/2016
    Dealing with support can be really, really frustrating, especially if your issue goes beyond simple configuration issues. The client is not too good either. On the other side, they do have plenty of servers to switch between. The speed is usually very good too.


Want to find out even more about PureVPN?

If PureVPN is the VPN provider of your choice, we offer you additional information about its features and latest updates. In our blogs, you can learn more about the level of protection it provides, the technology it uses, and other important features included in the subscription plans. If you want to find out more, check out our PureVPN resources, including:

  • PureVPN Servers, containing details about the number of PureVPN servers, where they’re located, and how to choose the best one for your needs;
  • PureVPN Android App, exploring this excellent app, from its interface and performance to subscription plans offered;
  • Ad Block Is PureVPN’s Latest Addition, explaining what Bad Ad Johnny is and how it can additionally enhance your online safety;
  • Is PureVPN Safe, explaining the overall security level of the service, including its logging policy, the encryption it offers, whether P2P is allowed, and more;
  • Does PureVPN Allow Torrenting, exploring the VPN provider’s security levels and its stand on P2P file sharing;
  • Does PureVPN Work With Netflix, featuring our latest report on whether PureVPN still allows its users to stream Netflix from anywhere in the world;
  • Does PureVPN Keep Logs, which includes all the details on how PureVPN handles your personal information and the kind of data it stores;
  • PureVPN Assists Federal Investigation, explaining how PureVPN helped the FBI apprehend a serious cyber-stalker;
  • PureVPN Lifetime Subscription, which brings you all the reasons why getting a lifetime subscription for PureVPN is a wise choice and allows you to get it at the best price in just one click;
  • How To Use PureVPN, which features an easy guide that can help you quickly learn how to make the most out of PureVPN;
  • Does PureVPN Work In China, which provides all the relevant information about this service’s ability to bypass the Great Firewall of China.
Pure VPN Review
Updated :03.21.2018.
Rating : 9.6/10