Surfshark Review

UPDATED Nov. 2018

Surfshark is a relatively new VPN that made a significant impact on the market from the get-go. It’s an incredibly fast VPN ideal for streaming, online gaming, torrenting, and other data-heavy operations.

If you want to learn more about this new provider and how it can make your online experience faster and just plain better, read our comprehensive Surfshark review and discover how the company can enhance and secure your online presence.  

surfshark homepage

Interface

Surfshark features a very minimalistic, easy-to-use interface, which is ideal for beginners and individuals without too much technical knowledge. 

The client is pretty straightforward and devoid of any unnecessary menus and buttons. The bottom of the screen is reserved for the drop-down list of available server locations with the connect/disconnect button on top of it. A giant company logo occupies the center of the screen and the top left corner features a hamburger menu that allows you to enter settings. 

surfshark interface

Performance And Reliability

As we already mentioned, Surfshark is an incredibly fast VPN service. We tested connection speeds across numerous servers and were simply taken aback by the results we got. However, this shouldn’t come off as a big surprise since Surfshark is still the new kid on the block without an overwhelming number of users. We’ll definitely monitor this VPN in the future and see what happens with its speed once it amasses a more significant following. 

During our testing phase, we didn’t experience any major speed drops or sudden disconnects. The whole experience was pretty seamless and smooth even when streaming content in HD or playing some of the more bandwidth-demanding online games. 

We were also unable to spot any DNS, WebRTC or IPv6 leaks while using Surfshark, which is excellent news for people concerned about their online privacy. During our tests, we were able to access Netflix US and Hulu, which is definitely a big plus. 

Multi-Platform

At the moment, Surfshark’s list of supported platforms and dedicated apps is quite poor. Namely, the company only features a dedicated Android app and browser extensions for Chrome and Firefox. This is far from ideal since browser extensions won’t protect the rest of your Internet traffic. 

The software can be configured manually to work with Windows, Mac, iOS, and even Blackberry devices.  The company promises new dedicated apps and support for different platforms in the future and is currently working on dedicated apps for Mac and Windows. 

The good news is that, apart from unlocking popular streaming services like BBC iPlayer and Netflix, Surfshark can also be configured to work with Kodi and routers that support VPNs. 

surfshark-multiplatform

Features

The company currently has 100+ high-speed servers spread across 14 different countries, which is pretty decent for a new VPN. Server locations are strategically chosen to allow effective connections all over the world. We’re talking coverage from Iceland to Australia and from the US to Japan.  

The software supports unlimited simultaneous connections and the company provides its users with unlimited speeds, bandwidth, and server switching. The software is optimized for streaming and fast and effective content delivery.  

Surfshark does not only allow torrenting but is also a pretty vocal supporter of P2P filesharing.  

Security And Privacy

Surfshark features enterprise-grade infrastructure and reliability, which allows you to protect your online traffic and keep your personal and generated data away from any prying eyes. 

The software supports OpenVPN and IKEv2 connection protocols. It encrypts your traffic with AES-256 cipher, which is literally unbreakable and also used by the military and financial institutions (banks, for example). This configuration will allow you to remain perfectly safe while connected to unsecured public Wi-Fis as well. 

Surfshark implements a strict no-logging policy, which means it won’t record and store your connection and usage data. In other words, you are absolutely protected against all third-party influences but also the company itself. Being based in the British Virgin Islands, Surfshark is not subject to any mandatory data retention laws, so technically, nobody can exert any pressure on the company in order to obtain user data.

Unfortunately, Surfshark doesn’t have a killswitch feature as of yet, which is something we would definitely like to see changed in the future. Additionally, its servers use static IP addresses, so every time you connect to the same server, you will have the same IP.

Support

The Surfshark customer support team is available 24/7/365 and you can reach them via an email/support ticket system or use the live chat feature on the official website. The team is more than forthcoming and ready to answer all questions you might have at any given point. 

Alternatively, you can consult the official FAQ section, which isn’t overly detailed and should definitely be reworked. There is also a pretty impressive collection of step-by-step manual configuration guides, which will definitely come in handy if you decide to tinker with different platforms. 

Pricing Options

1 Month
3 Months
6 Months
1 Year
2 Years

1 Month
$10.95
3 Months
/
6 Months
$6.66
1 Year
$3.95
2 Years
/

Surfshark offers the following subscription options: 

  • 1 Month – 10.95$/month 
  • 6 Months – 6.66$/month (39.95$ billed every 6 months) 
  • 12 Months – 3.95$ (47.40$ billed every 12 months) 

The company offers a generous 30-day money-back guarantee and accepts numerous payment methods, including credit cards, AliPay, PayPal, and popular cryptocurrencies, such as Bitcoin and Ethereum. 

surfshark pricing

Surfshark Pros And Cons

As we wrap up this Surfshark review, here’s a quick overview of the features that wowed us and the aspects of the service that could use some improvement.

Pros

  • Very fast 
  • Optimized for streaming 
  • Excellent security configuration 
  • No logs 
  • No identity leaks 
  • Works with Netflix, Hulu, and BBC iPlayer
  • Accepts cryptocurrencies 
  • 24/7 live chat support 
  • 30-day money-back guarantee 

Cons

  • No killswitch 
  • No dedicated apps (except Android) 
  • Static IPs 

* All the prices on this website are subject to change without notice. While we put a great deal of effort into making sure that all the prices are accurate, one or more products may have outdated prices. Please visit the specific product’s official website for exact prices.