Surfshark and Mullvad are like a Porsche and a BMW. They both have excellent features when viewed individually, but when observed side by side, it becomes obvious that their creators invested great efforts in maximizing the quality of various distinct aspects of their products. This Surfshark VS Mullvad comparison is designed to make it easy for you to see how well these two services do in different departments, so you could decide which one offers exactly what you need. It further presents the results of an expert analysis conducted in order to show which VPN provides better services overall.
- 5 simultaneous connections
- P2P allowed on all servers
- Cash and Bitcoin accepted
Compare User Reviews
- Submitted By Lionel on 05/10/2019Surfshark seems to be one of the most affordable VPN's on the market. That's not a bad thing, but there are some issues I have with it. Their customer service is OK, I have nothing to complain about that. There are plenty of server locations, so there's nothing to complain either. The bad thing is stability. In my case, Surfshark proved to be extremely, not very, but extremely unstable with very frequent random disconnections. I tried every possible solution I found on the web, but nothing worked. Simply put, I had at least three random disconnections per day, "DNS Event ID 1014" always being the problem. I had no such problems with some free VPN's, but these were either much slower or had DNS leaking. Because of frequent random disconnections in my case I can only give 2 stars, otherwise it would be 5 stars.
- Submitted By Bru on 05/06/2019Not to sound very naive but I wasn't actually concerned about my safety that much when I subscribed. I really just wanted to unblock some more content so I can chill and do nothing even more. But once I got it and saw some of the features they offer I was quite intrigued to find out what they do. I'm perfectly happy with the kill switch and clean web. All in all I'm having a neat experience with them.
- Submitted By Marques on 04/26/2019I'm quite impressed with the Smart DNS. I have an LG smart TV and I wasn't able to setup any other VPN to work on that, Surfshark works just fine. Finally!
- Submitted By Tiffany on 04/16/2019I've been using it for foreign streaming services, UK Netflix to be more precise. There are minor connection drops, but luckily, there's a killswitch feature, which works. Overall - very solid provider.
- Submitted By Gretter on 05/05/2019Mullvad does not work out of the box in China. Just home from China, here's a bit of hands on experience. Prior to travel, I tested it from europe. No problems. Tweaking settings as described didn't work for me. I'm a techie, but not on vpn, so some of it was in the blind. Combined with Wireguard, I did get a vpn connection. But I would not have been able to download the Wireguard app without a second working vpn connection. Now, I realize that there's probably sneaky way's to make this work, but if you're the average user... I don't recommend this vpn solutions for your China adventure as of early 2019.
- Submitted By Dosen Fleisch on 11/25/2018"Technically superior to a lot of the more popular services, but then out of left field, comes a surprise you weren't expecting." I run Linux and with that in the past year or so, comes DNS leak problems if you use Network Manager, so in the absence of a really good Linux client app, you have to deal with it. Then, along came Mullvad and to my surprise, their service was not only blazing fast used from North America, their app too worked wonderfully! Here finally was a service and a proper Linux gui that by itself was a work of art in its simplicity and ease of use. I could barely believe it! I tried out Mullvad for a few hours before I decided to try their "I don't need to know you" credit card payment. I was suitably impressed after three hours, risking 5 Euros didn't seem bad. Over the next weeks, I continued to be impressed, so I booked another six months service as that was all I had in cash to cover a credit card charge. (Seniors need to watch their pennies!) What impressed me was the speed coming out of servers in Berlin and in Newark, New Jersey. There were possibly more examples, but for my purposes, anything faster than 25 Mbps sufficed. On average all servers were generally not less than 50 Mbps, but at times, speeds on the German and US servers were approaching 500 Mbps! After a month of continuous daily use, I was satisfied, that I could lay out a year's service fees and be reasonably assured I had a service that was reliable. It was in fact technically superior to a lot of the more popular services, but then out of left field, comes a surprise I wasn't expecting. I'd elected to buy twelve more months and entered that into their payment gateway. With only five months on the clock left, the transaction was flatly refused. "Too many transactions and it was too soon to renew" the error message read. " After several email exchanges, in which the Mullvad folks adamantly refused to take my payment, it wasn't because I was misusing the service, it wasn't because my credit card provider was refusing to approve the transaction. "No", they said, "we have a critical credit card fraud problem" and while they didn't admit it, their explanations implied that they were throttling all credit card users as fraudulent in order to deal with it. I made argument upon argument that refusing customers service at the payment gateway was foolish, but they stuck to their guns and kept their rationale to themselves. I should likely have counted myself lucky that they offered me a refund at all, but they did. As I won't beg a service provider to take my business when other providers are offering decent performance, I was nonetheless disappointed with how Mullvad treated me and I took them up on their offer. But pride aside, I was even more disappointed that I was losing a pretty great service and to sum up, I was left with more questions than answers after interacting with Mullvad's customer service. Why would anyone beg them to take their money? Why offer an industry leading service then blow away an already paid up customer with more cash in his hand, who simply wanted more? Knowing that I was doing nothing whatsoever illegal using their service, this was akin to throwing a fish back because it was too small. Was my surfing history not interesting enough? Would a fraudster using someone else‘s credit card email them and argue with them? Along with the bizarre behaviour, it needs to be recognised that there is a lot of trust that is placed in a VPN provider to keep your information private. They say they don't want to know who you are, then offer a payment option that definitely identifies you and then willy nilly refuse you service with no good reason. Think about it. I rate their actual service at five stars. Their customer service was deplorable, I give it one star. Averaged out to be fair, this is a 3 star provider at most.
- Submitted By Notreally on 02/26/2019cool story bro
- Submitted By Matti_Linn on 09/08/2018Great for home use, less ideal for mobile. I've been using Mullvad for close to a year. Started with OpenVPN, but switched to WireGuard around six months ago. If you've got a compatible router, WireGuard is the best thing since sliced bread since it's much faster (almost 30% faster on my connection) than OpenVPN when you rely on anemic ARM-based router hardware to handle the encryption/decryption. Sadly, neither WireGuard nor OpenVPN are supported natively for iOS, so I have to employ a secondary IKEv2/IPsec VPN (rolled my own on a Digital Ocean VPS) for mobile use. Still, I'm giving Mullvad the full 5 stars because they support WireGuard and have the best sign-up procedure. I'm curious why it scored so low on this site's anonymity scale, considering they don't even ask for you're email.
Surfshark is a new VPN service that already started making waves on the market thanks to its amazing speed and generous features. Read all about this promising service in our dedicated Surfshark review.