Private Tunnel and Cyberghost both fall into the category of top-tier VPN providers, which is why it is not a least bit surprising that so many people have a hard time deciding which of these two VPNs to sign up for. One way to decide is to look at specific areas of service and see which of them does better.
- Super experienced team
- Budget-friendly prices
- Free 7-day trial period
- Unlimited data
- 2770 servers
Compare User Reviews
- Submitted By iannick on 07/17/2018The data service itself is... OK. Sometimes was really slow, and some sites wouldn't accept traffic from their POP's. Was able to connect about 95% of the time. I'd say choppy/slow about 30% or so, though I'm a latenight user m'self. The real downfall, though, is the customer service. I bought a "no expiration" data plan when they first got started and haven't finished using all my data. They changed their business model but won't honor prior agreements. Many appeals to sales@ and support@ with requests for them to honor the agreement THAT I PAID FOR were ignored and what I got instead was "cancelled." They cancelled my "no expiration" account while I still had data on it, and still no consideration for the fact that I bought something from them and they are refusing to deliver it. If you're a #classaction #attorney looking for a class-action #target, may I suggest PrivateTunnel? I'd make a stink about it on principle, but honestly, my stress is worth more way more than their crappy data. I wasn't going to renew with them anyway, but I'd still like to use what I paid for.
- Submitted By Sarah Robinson on 10/13/2017I like the trial thing. It's the best way to see if somebody will like the vpn or not.
- Submitted By Donald Phillips on 09/23/2017I'm not all that into the whole IT craze and couldn't learn anything from the site. At least the support guys were quick on their feet.
- Submitted By Jason Ward on 09/02/2017Not the best speeds in the world, not by a long shot.
- Submitted By ray on 02/09/2019decided to cancel cyberghost after one day..not working as I would like...took 2 minutes for them to accept paymeny..have been waiting over a week for refund ..cotacted them again..next reply was..(sorry lost in system) re-submitting...may take 5 to 10 more days to refung….Be very carefull of this company if you are not satisfied..you may never get your money back...not impressed with this outfit...would never recommend it
- Submitted By Aaron on 05/14/2018Tried cyberghost for a week, however, they didn't support what I needed them for (site-to-site) even after they said they could over chat. Cancelled the service and thought that was that. 6 months later they started charging my card again, however, my username and password don't work since the account was cancelled and their support isn't very helpful.
- Submitted By Aidan Hunter on 01/19/2018I’ve always liked CyberGhost but have to say that I’m pretty disappointed with how it’s handling the Netflix thing. For a while now I haven’t been able to stream without glitches, errors, and a whole lot of problems. Sometimes it works, sometimes it doesn’t, I just can’t rely on it (Netflix-wise).
- Submitted By Stephanie L on 12/21/2017I like the VPN but I don’t like the customer service. They act all friendly but treat me like I’m stupid or something and I have to ask 5 times to get a straight answer.
CyberGhost offers a myriad of handy features in order to meet the varying needs of its clients. Read this CyberGhost review and find out what makes it one of the most powerful VPNs on the market.