Private Tunnel VS Mullvad Comparison

I've been using Mullvad for over 2 years and am very happy with their service. I have a lot of computers and run numerous operating systems (Windows, Mac, Linux, Servers, etc) and the setup is simple every time. They don't have as many servers as some of the bigger VPN services, but I get over 100Mb/sec when I'm connected through the app and they have servers that are very local to me on the east coast of the US. I especially love their wireguard support, which I use exclusively on my linux machines and I get my full bandwidth. It's blazing fast (for me) and the setup is super easy thanks to their configuration wizard, including the multihop feature. Even better is the ability to pay anonymously, you can even mail them cash and you never need to provide a name or even an email address!

If you are considering a VPN, stop considering anything other than Mullvad. I have used every VPN on the market and there is just no comparison to the features offered by Mullvad, The simplicity of their user interface, my grandma can use. Forget about all these numbers, (pings, speeds etc.) All the VPN's have same similar numbers so this is just wasting your time. However, aside from that, they are consistently updating and this company want to go #1, it obvious just one example their customer service. 5 Stars is just not enough

I am a Windows 8.1 PC user. This VPN works great initially, however, after several uses over a short spell of days or so, this VPN won't allow you to access the internet directly at all, without it being active on your Windows PC -- no matter what you do to adjust the settings, even if you Quit the app(with the correct settings ticked to enable you to connect to the internet WITHOUT this VPN active; You will NOT be able to access the internet; Many websites limit their functionality or completely disallow connections through a VPN. I have used this VPN with my Windows 7 & 8.1 (PCs) and experienced this issue consistently with both over the past year that I have used Mullvad VPN for Windows. And even if you need to update to their most recent version, the issue will re-emerge shortly after doing so. If you wanted this problem addressed, you would have to connect with a 3rd party via email that will need to document everything in order to service this issue!! -- reasonable anonymity is then out-the-window!! So I have to assume that Mullvad is earning money from the 3rd party customer service(email) that they invite you to reference for help exclusively. Now of course, I don't experience this issue using Mullvad's servers via OpenVPN -- but OpenVPN can't offer the full security features like the Kill Switch, etc. I do however, continue to use Mullvad VPN on my Windows PC, because it's the most cost effective, reliable and secure VPN(I feel) that I can use!

Mullvad does not work out of the box in China. Just home from China, here's a bit of hands on experience. Prior to travel, I tested it from europe. No problems. Tweaking settings as described didn't work for me. I'm a techie, but not on vpn, so some of it was in the blind. Combined with Wireguard, I did get a vpn connection. But I would not have been able to download the Wireguard app without a second working vpn connection. Now, I realize that there's probably sneaky way's to make this work, but if you're the average user... I don't recommend this vpn solutions for your China adventure as of early 2019.

It works great on my phone and the speed is ok. It does have difficulties connecting to some servers, I couldn’t for example connect to the german server but I didn’t have any problems with other countries. Plus you have a free week to try it out so if you don’t like it you can get your money back.

I sometimes use vpn for work just to have a quick look at some content which is not available in my country and Private Tunnel is perfect for that. It just 35$ for an entire year. you can’t get much cheaper than that

U had a nice fixed bandwidth package that would have lasted me for years. Because I accidentally signed up for a trial account, the bandwidth package was lost (they admitted this was a bug in their website). They won't reinstate my bandwidth package, saying that it is impossible (really, with all the expertise they can't edit a bandwidth counter?). The problem is that they don't want to, they would rather have me sign up for an overpriced monthly subscription. Super customer unfriendly, would not recommend.

The data service itself is... OK. Sometimes was really slow, and some sites wouldn't accept traffic from their POP's. Was able to connect about 95% of the time. I'd say choppy/slow about 30% or so, though I'm a latenight user m'self. The real downfall, though, is the customer service. I bought a "no expiration" data plan when they first got started and haven't finished using all my data. They changed their business model but won't honor prior agreements. Many appeals to sales@ and support@ with requests for them to honor the agreement THAT I PAID FOR were ignored and what I got instead was "cancelled." They cancelled my "no expiration" account while I still had data on it, and still no consideration for the fact that I bought something from them and they are refusing to deliver it. If you're a #classaction #attorney looking for a class-action #target, may I suggest PrivateTunnel? I'd make a stink about it on principle, but honestly, my stress is worth more way more than their crappy data. I wasn't going to renew with them anyway, but I'd still like to use what I paid for.