Private Tunnel VS ZenVPN Comparison

I really liked Zen the first couple of weeks. Easy to figure out, worked well, some buffering here and there, but nothing major. Then, a week ago (I got the subscription bout a month ago), disconnections got frequent, the speeds got worse, it just got annoying as hell. I really don't know what to make of it, maybe it's something temporary, or at least I hope so.

I don't know why such a bad review, my experience with zen vpn is fine. it's not spectacular but it's not bad either.

It works great on my phone and the speed is ok. It does have difficulties connecting to some servers, I couldn’t for example connect to the german server but I didn’t have any problems with other countries. Plus you have a free week to try it out so if you don’t like it you can get your money back.

I sometimes use vpn for work just to have a quick look at some content which is not available in my country and Private Tunnel is perfect for that. It just 35$ for an entire year. you can’t get much cheaper than that

U had a nice fixed bandwidth package that would have lasted me for years. Because I accidentally signed up for a trial account, the bandwidth package was lost (they admitted this was a bug in their website). They won't reinstate my bandwidth package, saying that it is impossible (really, with all the expertise they can't edit a bandwidth counter?). The problem is that they don't want to, they would rather have me sign up for an overpriced monthly subscription. Super customer unfriendly, would not recommend.

The data service itself is... OK. Sometimes was really slow, and some sites wouldn't accept traffic from their POP's. Was able to connect about 95% of the time. I'd say choppy/slow about 30% or so, though I'm a latenight user m'self. The real downfall, though, is the customer service. I bought a "no expiration" data plan when they first got started and haven't finished using all my data. They changed their business model but won't honor prior agreements. Many appeals to sales@ and support@ with requests for them to honor the agreement THAT I PAID FOR were ignored and what I got instead was "cancelled." They cancelled my "no expiration" account while I still had data on it, and still no consideration for the fact that I bought something from them and they are refusing to deliver it. If you're a #classaction #attorney looking for a class-action #target, may I suggest PrivateTunnel? I'd make a stink about it on principle, but honestly, my stress is worth more way more than their crappy data. I wasn't going to renew with them anyway, but I'd still like to use what I paid for.