Pure VPN VS Mullvad Comparison

I've been using Mullvad for over 2 years and am very happy with their service. I have a lot of computers and run numerous operating systems (Windows, Mac, Linux, Servers, etc) and the setup is simple every time. They don't have as many servers as some of the bigger VPN services, but I get over 100Mb/sec when I'm connected through the app and they have servers that are very local to me on the east coast of the US. I especially love their wireguard support, which I use exclusively on my linux machines and I get my full bandwidth. It's blazing fast (for me) and the setup is super easy thanks to their configuration wizard, including the multihop feature. Even better is the ability to pay anonymously, you can even mail them cash and you never need to provide a name or even an email address!

If you are considering a VPN, stop considering anything other than Mullvad. I have used every VPN on the market and there is just no comparison to the features offered by Mullvad, The simplicity of their user interface, my grandma can use. Forget about all these numbers, (pings, speeds etc.) All the VPN's have same similar numbers so this is just wasting your time. However, aside from that, they are consistently updating and this company want to go #1, it obvious just one example their customer service. 5 Stars is just not enough

I am a Windows 8.1 PC user. This VPN works great initially, however, after several uses over a short spell of days or so, this VPN won't allow you to access the internet directly at all, without it being active on your Windows PC -- no matter what you do to adjust the settings, even if you Quit the app(with the correct settings ticked to enable you to connect to the internet WITHOUT this VPN active; You will NOT be able to access the internet; Many websites limit their functionality or completely disallow connections through a VPN. I have used this VPN with my Windows 7 & 8.1 (PCs) and experienced this issue consistently with both over the past year that I have used Mullvad VPN for Windows. And even if you need to update to their most recent version, the issue will re-emerge shortly after doing so. If you wanted this problem addressed, you would have to connect with a 3rd party via email that will need to document everything in order to service this issue!! -- reasonable anonymity is then out-the-window!! So I have to assume that Mullvad is earning money from the 3rd party customer service(email) that they invite you to reference for help exclusively. Now of course, I don't experience this issue using Mullvad's servers via OpenVPN -- but OpenVPN can't offer the full security features like the Kill Switch, etc. I do however, continue to use Mullvad VPN on my Windows PC, because it's the most cost effective, reliable and secure VPN(I feel) that I can use!

Mullvad does not work out of the box in China. Just home from China, here's a bit of hands on experience. Prior to travel, I tested it from europe. No problems. Tweaking settings as described didn't work for me. I'm a techie, but not on vpn, so some of it was in the blind. Combined with Wireguard, I did get a vpn connection. But I would not have been able to download the Wireguard app without a second working vpn connection. Now, I realize that there's probably sneaky way's to make this work, but if you're the average user... I don't recommend this vpn solutions for your China adventure as of early 2019.

I chose PureVPN because it offers the biggest coverage. I was immpresed by the number of servers which is around 2000 I think, and that I can pick by country. Also, it allows me to use my standard communication apps when I travel which I do a Lot. It’s annoying to install a different app every time I go to China or Dubai and lots of my business correspondence happens online and via skype.

More than a month ago i have purchased PureVPN. I have tested it for less than a day and was not satisfied. The next day i wanted money refund. After many e-mails and support tickets, still no money refund. They don't even want to answer my tickets. I'm desperate and don't know what to do any more.

Not only did this VPN not serve the intended purpose, their customer service is the worst I have dealt with from any tech company in years. They were unhelpful and unwilling to honor their money back guarantee. I had to speak with at least seven representatives over two weeks to get anything resolved.

Brad Park is my name. These guys are awful. Service does not work for netflix. Then I asked for refund. They said they OK. then the next day they said they can't refund due to "merchant limitations". And they offered me a gift card!!!! Don't sign up. The service is crappy and they are dishonest