ExpressVPN is an excellent VPN service with legions of satisfied users across the globe. It is easy to use, incredibly safe and fast, and brings you unlimited bandwidth, speed, and server switching, along with the possibility to use it on up to 3 devices at the same time. However, one of the main aspects of VPN service is the level of anonymity it provides, which is reflected in its logging policy. In this post, we answer the hugely popular question: Does ExpressVPN keep logs?
Legislature
ExpressVPN is incorporated in the British Virgin Islands, which means a couple of things for your online privacy and security. First of all, the US and the EU cannot touch the BVI with its legislation, so you do not have to worry about their government agencies and international spy networks every laying hands on your sensitive data.
The British Virgin Islands have no mandatory data retention laws, which means ExpressVPN is under no legal obligation to collect your information.
Finally, the British government could theoretically push the company to reveal user data, but ExpressVPN cannot reveal or hand over what it does not have. All Express servers utilize RAM only, so nothing is ever written on any hard drives. The servers are restarted at the beginning of every business day.
Logging Policy
The great news is that ExpressVPN has adopted a strict zero-logging policy according to the modern meaning of the word. What does this imply? First of all, there are no traffic records of your online activity, so no one can know which sites you accessed and what data you downloaded or uploaded. ExpressVPN systems are engineered so they do not store any kind of personal or otherwise sensitive data. While ExpressVPN knows that you are using it, it neither monitors your activity nor keeps records that can positively identify you as an individual. By not storing any sensitive information, ExpressVPN avoids any potential issues that could arise if the British government or its agencies requested details about your activities. If they have no records, they have nothing to give to any third-party. It is as simple as that.
The kind of information that is stored by the service is primarily related to your correspondence with the support staff and used for improving your user experience. By knowing what previous issues you had with the service, the staff can offer a better solution for any problems you may have in the future. This information is not shared with anyone else and it cannot jeopardize your privacy and anonymity in any way. ExpressVPN also stores data regarding the duration of your connection, the quantity of the transferred data, the protocols used, and similar aggregated information used solely to improve its services.