CyberGhost VS Hola Comparison

This is by far the safest vpn out there. My friend who is really good at this stuff told me it uses military-grade encryption which can’t be broken and that if someone was to tamper with your connection would need a key that changes every hour so it would be impossible to do it.

I’ve read that some people had problems with disconnecting when streaming but that’s not the case for me. The main purpose of my vpn is using it to stream shows from netfix in the us and so, far I didn’t experience any interruptions. So, there’s nothing to worry about.

I bought a 89$ three-year plan for Cyberghost 10 months ago. It was clear that it was a 3-years deal. But 10 months later, what do I see, they take 89 more bucks from my credit card. What the hell??? Not even a year? I e-mailed them a week ago to ask explanations + a refund --- no answer! They are a fraudulent company. You can get a good VPN out there for much cheaper - even free. And they probably won't keep spamming illegal payments off your credit card which you trustfully shared with them! That's a 1-star rating, would be 0 star if it was possible. I'm not done with them.

I erroneously signed up for auto-renew with Cyberghost. Some how I missed any way to turn auto-renew off. Sure enough, right on schedule, my Cyberghost subscription was renewed for another year. I contacted them via their support chat system. The only apparent way to contact them. I was told it would take 1 day to receive an email confirming my request for cancellation and a refund. And that the refund would take 5 - 10 days. I explained that that was unreasonable as it took minutes for them to charge my credit card. But it would take 5-10 days to refund the charge. The contact named Joey didn't seem to think this was extraordinary. I'm sure if someone took $66 USD out of his paycheck he would be upset too. To-date I have seen no email from Cyberghost confirming my request for a refund and cancellation of my account. Instead I got an email welcoming me to their VPN service for another year! I will contact my bank and they will reverse the charge. Thus, thwarting Cyberghost's attempt to steal money from me.

Everything is great apart from one thing, there is a log of my history and I didn’t know that when I was deciding on Hola. The whole point of vpn is anonymity and not that I think someone from the company is going to use it against me but I don’t feel comfortable knowing thath there’s a trace of my activities.

I’ve read about the premium perks and I must say it really makes a difference! I use all Apple devices so for me it wasn’t really an option but was is impressive is that you can have up to 10 connections at the same time which I didn’t see anywhere else.

I posted my paintings on Hola. I quickly received $21, but couldn’t payout. I used PayPal to receive the money, but it kept prompting me to enter a confirmation number that was never sent. The other two forms payments were “coming soon.” I couldn’t close my account and you can’t send an email to hola because that link doesn’t work either. This app is shady and I wouldn’t suggest it to anyone.

Last month I paid for the premium membership but for some strange reason my account type was "free", so I've sent an email to fix it and you never answered! Plus to make things worse this month I got a mail where I've been charged again with the new premium monthly membership...... Better to have nothing to do with this poor service