CyberGhost VS TouchVPN Comparison

strangely when i go on their site to download the main app (for windos) nothing happens ! I had to go to the microsoftstore to download it then when I launch it & clic on connect nothing happens too, never connected :/ now I will test as an extension but tbh i have no more hope on this vpn

Paid an annual subscription of £22.99 and the service is appalling. Very hit and miss. Sometimes connects but mostly doesn’t. No answers to send feedback. Very disappointed Keeps showing error 006. When it does connect it is perfect. Will not be re-needing my subscription unless I have a reply to my emails and they resolve the problem.

working great , speed is bit slow but manageable to stream videos from many sites , best part is free!

Poor encryption, bad privacy policy, the only upside is that it’s free. Any other VPN is better than this.

This is by far the safest vpn out there. My friend who is really good at this stuff told me it uses military-grade encryption which can’t be broken and that if someone was to tamper with your connection would need a key that changes every hour so it would be impossible to do it.

I’ve read that some people had problems with disconnecting when streaming but that’s not the case for me. The main purpose of my vpn is using it to stream shows from netfix in the us and so, far I didn’t experience any interruptions. So, there’s nothing to worry about.

I bought a 89$ three-year plan for Cyberghost 10 months ago. It was clear that it was a 3-years deal. But 10 months later, what do I see, they take 89 more bucks from my credit card. What the hell??? Not even a year? I e-mailed them a week ago to ask explanations + a refund --- no answer! They are a fraudulent company. You can get a good VPN out there for much cheaper - even free. And they probably won't keep spamming illegal payments off your credit card which you trustfully shared with them! That's a 1-star rating, would be 0 star if it was possible. I'm not done with them.

I erroneously signed up for auto-renew with Cyberghost. Some how I missed any way to turn auto-renew off. Sure enough, right on schedule, my Cyberghost subscription was renewed for another year. I contacted them via their support chat system. The only apparent way to contact them. I was told it would take 1 day to receive an email confirming my request for cancellation and a refund. And that the refund would take 5 - 10 days. I explained that that was unreasonable as it took minutes for them to charge my credit card. But it would take 5-10 days to refund the charge. The contact named Joey didn't seem to think this was extraordinary. I'm sure if someone took $66 USD out of his paycheck he would be upset too. To-date I have seen no email from Cyberghost confirming my request for a refund and cancellation of my account. Instead I got an email welcoming me to their VPN service for another year! I will contact my bank and they will reverse the charge. Thus, thwarting Cyberghost's attempt to steal money from me.