IPBurger Review

IPBurger is a VPN provider launched in 2017 with corporate headquarters in Texas. Since it was established, it has managed to amass more than 3 million users all over the world.

Read this detailed IPBurger review to learn more about its features, security measures, and overall performance and see if it matches your personal cybersecurity needs and preferences.

Supported Platforms

At the moment, IPBurger offers native apps for Windows (XP, Vista, 7, 8, and 10) and macOS (10.6 – 10.14). You can also use it with Android, iOS, Linux, and ChromeOS, but you need to download some additional software, as recommended in the instruction manuals on the official website. Apart from this, IpBurger provides its users with dedicated browser extensions for Chrome and Firefox. You can also use it on VPN-enabled routers and other devices that support VPN connectivity.

You can use your IPBurger software on up to 4 devices at the same time, which should be more than enough to cover most households in need of some extra security and online privacy.

Servers

The list of available IPBurger servers on the official website is a bit confusing since the company lists Argentina, the Bahamas, Brazil, and Canada in all geographic sections (Americas, Europe, Middle East & Africa, and the Asia Pacific). This leads us to believe that the company currently features only 6 servers spread across 4 countries, which is a rather small server network.

Granted, the company has introduced a number of virtual servers, but clicking on a dedicated link only brings you back to the original list we already mentioned. The bottom line is that IPBurger’s server network looks pretty subpar at the moment, but the company does claim new servers are being added on a regular basis.

Apart from this, IPBurger provides dedicated IPs, called “Fresh IP addresses” on the official site. A dedicated IP allows you to avoid blacklists, skip CAPTCHA authentications, secure online payments, secure access to your business servers, and much more. Dedicated IPs are currently available in the US, the UK, France, Australia, Germany, and Canada, but the company also covers other locations on a case-by-case basis.

Lastly, IPBurger runs a private encrypted DNS on each server, which speeds up your connection and provides you with some extra security.

Safety & Security

When it comes to connection protocols, IPBurger currently supports different options for different platforms:

• Windows – OpenVPN, SoftEther, L2TP
• macOS – OpenVPN, L2TP
• Android/iOS – OpenVPN, L2TP
• Linux – OpenVPN
• ChromeOS – L2TP
• Browsers – SOCKSv5

IPBurger encrypts your traffic with AES-256 cipher, which is the strongest encryption technology we have today. The software features perfect forward secrecy as well, which provides you with extra protection against any malicious entities.

IPBurger also offers excellent protection against all DNS and IPv6 leaks and comes with a reliable killswitch feature that will cut your Internet connection the moment your VPN software becomes disabled or compromised for whatever reason.

Logging & Privacy

IPBurger collects the following data from its users:

• Personal information – Payment info, name, and email address
• Aggregated summary statistics – Apps and app version, successful VPN connections per day, the total amount of data transferred by a specific user
• Anonymous VPN diagnostics and crash reports – This option can be turned off

In conclusion, IPBurger features a rather solid privacy policy, as it never monitors your IP address, DNS queries, data content, traffic destinations, and browsing history.

Even though the official website lists San Antonio, Texas as the company’s address, the privacy policy states that IPBurger is actually incorporated in the British Virgin Islands. Unfortunately, the site is packed with contradicting information, so we cannot say for sure which page offers the correct info. If IPBurger were located in the British Virgin Islands, this would be excellent news for all VPN users around the world since this territory features no mandatory data retention laws and its data disclosure laws are much stricter.

If you have any questions regarding IPBurger’s privacy policy, you can always contact the company directly at support@ipburger.com.

Streaming

Even though IPBurger claims you can stream all major services using its software, we are not quite sure about its geo-spoofing capabilities. As we already mentioned in this IPBurger review, the available server network simply does not cover the relevant locations for such an endeavor.

Torrenting

The official FAQ states that IPBurger does not allow torrenting on its servers due to copyright regulations. However, another page claims that torrenting is allowed and provides users with a quick guide to using the software with the most popular BitTorrent clients. Therefore, we are not exactly certain what the official policy is at the moment.

Plans & Pricing

IPBurger’s Personal VPN package uses shared IP addresses and costs $10.95 for 1 month, $7.98 per month for 3 months, $6.83 per month for 6 months, and $5.41 per month for a full year.

Dedicated IP addresses for business use (US, UK, GE, CA, FR) cost $15.00 (+ $10.00 setup fee) for 1 month, $12.33 per month for 3 months, $11.17 per month for 6 months, and $8.08 per month for a full year.

Fresh IP addresses (US, UK, CA, GE, FR, SG, AU) cost $20.00 (+$10.00 setup fee) for 1 month, $16.65 per month for 3 months, $14.16 per month for 6 months, and $9.58 per month for 12 months.

The accepted payment methods include credit cards (Visa, MasterCard, Discover, and American Express), PayPal, and cryptocurrencies. Some parts of the official website mention a 30-day money-back guarantee, but the FAQ states that the company does not offer refunds and may give store credit on a case-by-case basis.

IPBurger does not feature any form of a free trial, but it has a 100% satisfaction guarantee, which means that you will get a replacement product or store credit in case you are not satisfied with your purchase.

Support

IPBurger provides its users with 24/7 customer support and you can contact the support staff using the provided ticket system or by sending them a direct email. The support page does feature a live chat button, but it only opens the submit ticket screen.

The official FAQ section is rather minimal and outdated, but there is an educational blog that can answer some additional questions for you. As we already mentioned in this IPBurger review, the FAQ often contradicts information found on other pages.

IPBurger Pros & Cons

As we wrap up this IPBurger review, here’s a quick overview of the features that wowed us and the aspects of the service that could use some improvement.