SaferVPN Review - UPDATED May. 2017
Even though SaferVPN is a relatively new VPN provider, the Israeli-based company has established itself as one of the best VPN providers on the market. They offer reliable service with great speeds and plenty of servers around the globe, as well as terrific support and an easy-to-use client.
Installing the client is easy and straightforward – just follow the instructions and you can start using SaferVPN in a matter of minutes. Once you open the Windows client, you can connect to any of their servers. The client will recommend the best server for your location but you can switch to another server anytime you want. After selecting a server, click the connect button. You can also choose which protocol you want to use – you can test each of them in order to determine which works best for your needs. As you can see, the entire process is more than simple, which is great news for inexperienced users.
Performance and Reliability
SaferVPN offers stable and safe services, regardless of your chosen plan. Since most VPN users are interested in finding out how a VPN will affect their system’s performance, you will be happy to learn that speed is one of SaferVPN’s strongest features. Additionally, all their servers, especially the ones located in the United States, performed excellently. In laymen terms, you can Skype, use torrents or watch a full feature film through SaferVPN with no lags or crashes.
Like most VPN services, SaferVPN is not just limited to Windows and Mac. You can use it on your smartphone or tablet too since it has clients specifically made for iOS and Android. However, bear in mind that the speeds will be slower with the Android client than with the Windows client. Still, the performance is decent enough for some YouTube time and even an episode or two of your favorite Netflix show, which is more than enough for most users. SaferVPN also supports Linux, various routers, and Chromebook.
Industry-leading speed seems to be the primary focus of this VPN service provider. Connecting to the service is very quick, usually under ten seconds, and while it is basically impossible to maintain the regular ISP speeds, the download/upload speed loss is moderate, if not indiscernible.
There are designated apps for each of the major platforms and operating systems (Windows, Mac, Android, iOS, and routers) and they are generally very easy to use. No particular configuration is required, which makes setup very easy and quick. There is also a great little extension for Chrome, available for free.
SaferVPN offers you a choice between multiple encryption protocols, including OpenVPN, IKEv2, L2TP/IPsec, and PPTP. The 256-bit encryption used by SaferVPN is currently the strongest in the industry.
The network of servers spans over 30 countries of the globe, with some 400 premium VPN servers. Unlimited server switching is allowed. This means that you can choose where you want to connect, depending on your location or your specific browsing, streaming or file-sharing needs, and you can easily change servers as often and as much as you want.
SaferVPN also offers a handy little feature called Automatic Diagnose Fix, which is integrated into all their apps. It is used to detect, solve or fix any issues you might be having.
If any of the issues persist, you can always contact the customer support using live chat or e-mail, whichever you prefer. The staff is available 24/7 and response times are generally good.
In case you are not satisfied with the service you are getting from SaferVPN, you will be pleased to hear there is a 14-day money back guarantee.
Security and Privacy
SaferVPN offers a variety of encryption protocols, all of them working just fine, although we are probably more inclined to Open VPN since it’s the safest and most reliable one. Other options include IKEv2, L2TP/IPSec, and PPTP.
As for privacy, the company does, unfortunately, keep some logs – although they claim they do not. Terms and Conditions clearly state that the company keeps logs of your connection times, the total amount of bytes sent and received, your source IP and the IP assigned to you by SaferVPN. However, this is something that many VPN providers do, so unless you are looking for absolute anonymity, you should probably be okay with this policy. Plus, they do not keep logs of the websites you are accessing.
In addition to the live chat option mentioned earlier, SaferVPN also offers detailed instructions for installation and use on each platform. They also have an amazing help center where you can either browse issues and questions by category or type your own and see if it’s already addressed. It’s all very clearly laid out and generally very helpful.
When it comes to payment, SaferVPN offers three options. You can choose between a monthly, semi-annual, and annual plan. The monthly plan costs $7.50 per month, the semi-annual plan costs $5.82 per month, and the annual plan costs $4.99 per month. The best option is definitely the annual plan, which is billed every 12 months. The semi-annual plan is billed every six months. They all come with the 14-day money back guarantee.
- Intuitive, easy-to-use interface
- Great support
- Good speed and high reliability
- Good payment plans
- The client could use some extra features (for example, the much-desired killswitch)
- Connection logs