Trust.Zone Review - UPDATED Oct. 2017
Trust.Zone is a VPN service provider registered in the Seychelles, which is not only a tropical paradise for tourists but also a safe haven for everyone looking for a high-quality and secure VPN service. This is due to the local legislation, which exempts the region from any mandatory data retention law. The service was first introduced in 2014.
Trust.Zone’s Terms of Service states that their father company is called Trusted Solutions Ltd. The domain registration, however, nominates one Alexander Lisiuk, owner of Extra Solutions Ltd, as the registrant. If you want to know more details about the company and their service, keep on reading our dedicated Trust.Zone VPN review.
The Trust.Zone client bears a keen resemblance to a smartphone app in its appearance and overall layout. The console features a combination of blue and yellow, with the prominent connect/disconnect shield icon in the upper half.
The lower portion is reserved for different utility tabs, including servers, status, settings, and exit tabs. The server tab enumerates the available servers and offers a list and tile viewing options.
Once you’re online, the status tab will indicate numerous useful information about your connection. Within the settings tab, you’ll be able to see who you’re logged in as, your current subscription plan, and the client’s preferences. The exit tab is pretty self-explanatory.
We like the general look of the client; it’s unobtrusive, unencumbered with unnecessary and confusing options and looks very sleek and professional. The client, however, hasn’t received any changes since 2015 in spite of numerous service updates. Not a reproach, just an observation.
Performance And Reliability
One of the most important aspects of a good VPN service is how it impacts your connection speed. In order to obtain a proper grasp of the matter, we’ve measured the connection speed on US and UK servers.
The results were pretty satisfactory overall. Yes, the speed drop was noticeable, as with any VPN, but not to the extent that it prevented online operations. Some customers reported bigger speed drops on other servers, as well as some error reports, so Trust.Zone will definitely have to look into that. For us, UK servers generally dished out better speeds than the US ones. Also, during our tests, we’ve never experienced any disconnects or similar issues.
Note that the torrenting speed was lacking, even though the connection was generally ok. The mobile performance was nothing spectacular, but again, the browsing was very fluid, without any disconnects and other potential difficulties.
Trust.Zone supports all popular platforms including Windows, Linux, Mac, Android, and iOS.
However, the service features only a dedicated Windows client and supports all other platforms through an open-source third party software. This is a far cry from an ideal solution and customers around the world are pointing that out. We can only join these appeals for Trust.Zone to implement dedicated clients for more platforms.
VPN users without enough technological knowledge will definitely encounter some difficulties without dedicated clients. Having said that, Trust.Zone does provide a certain quantum of useful and comprehensive guides on setting up the VPN on these platforms.
Trust.Zone offers unrestricted P2P traffic, which is excellent news for any VPN user. Furthermore, unlimited bandwidth is also part of the deal, so you don’t have to worry about the volume of your download/upload traffic. The service also provides unlimited speed, which is perfect if you can find a server with a good connection.
Trust.Zone security options are pretty tight, but we’ll elaborate on those in the next section of this Trust.Zone review. We’ll just mention the Kill Switch feature here, implemented within the client. This option will automatically shut down your connection if the VPN gets disabled for any reason.
Trust.Zone currently utilizes 123 servers/72 zones all over the world. 3 simultaneous connections are available, regardless of the devices you’re using.
For an extra fee, you can also get a static IP address, which is especially useful for customers who don’t want to get banned on different game servers and other websites for sharing an exit IP with a great number of other people.
Security And Privacy
First of all, Trust.Zone is located in the Seychelles, meaning the VPN is under their local jurisdiction. Apart from the legal benefits we already mentioned at the beginning of this Trust.Zone review, this region is outside the “Fourteen Eyes” group of countries, which means it does not spy on its citizens (at least, not so openly).
Furthermore, Trust.Zone has a strict no-logs policy, so they won’t log your traffic, DNS requests, bandwidth usage, timestamps, numbers of sessions, and so on. The will only calculate the number of MB spent by their users because of the 1 GB free trial option.
Trust.Zone meets the criteria set by PrivacyToolsIO. Save for your email, no other personal data is required for registration. On top of that, Trust.Zone encourages their users to pay with Bitcoin in order to remain completely anonymous. The service utilizes proprietary DNA servers for most of the queries, but they also use Google DNA in some cases.
Trust.Zone employs OpenVPN with its default encryption AES-256. They also offer L2TP over IPsec with the same encryption. Note that PPTP protocol is not supported. There is no P2P blocking, as we already mentioned, but Trust.Zone also doesn’t block or throttle any kind of traffic.
Apart from AES-256, the service uses RSA-4096 as their handshake encryption of choice. Trust.Zone also uses a self-signed SSL certificate for their software.
Note that we found a lot of Trust.Zone reviews that are plain wrong and don’t represent the actual state of things correctly.
For example, a certain review claims that the service uses AES-128-CBC encryption, which simply isn’t true. Trust.Zone implemented AES-256 in 2015, basically right after they were launched, so we can’t even say they changed their encryption over time.
Trust.Zone’s support staff can only be reached by filling out the support ticket form, something we don’t look too kindly upon. We’ve said it a million times and we’ll say it again, VPN companies need a live chat. The support is available Monday to Friday, 6:00 AM to 4:00 PM GMT +0.
Trust.Zone offers the following pricing plans:
- 1 month – 6.99$
- 3 months – 4.95$ per month
- 1 year – 3.33$ per month
- Free Trial – 0.00$ for 3 days of service with a 1GB cap
The plans are virtually identical as far as utility and features go, but the longer subscription you opt for, the lower the price. Supported payment methods include credit card, PayPal, WebMoney, bank transfer, Qiwi Wallet, Alpayy.com, and Bitcoin. BTC purchases come with a 10% discount, so keep that in mind if you have some extra coins laying around. A 100% refund is available up to 10 days following your initial purchase.
- Registered in the Seychelles
- Strict no-logs policy
- Intuitive, easy-to-use UI
- Cutting-edge encryption
- 123 servers in 72 zones
- Unlimited bandwidth and P2P traffic
- 3 simultaneous connections
- Kill Switch
- Support only reachable through an online ticket
- No dedicated clients except for Windows