The first thing that you need to know about Unblock-Us is that it really isn’t an actual VPN service, despite the fact that it claims to be faster than any VPN service out there. This might be true, but it’s still not a VPN service. It is actually a service that routes your DNS queries through its servers, which essentially covers up your location when you are using sites that offer services based on location.
So, if you live outside of the US and want to get all of the shows and movies that Americans get on Netflix, this would be the kind of service that you would want to use. And when it comes to providing that service, Unblock-Us doesn’t disappoint. Continue reading our Unblock-Us review to learn more about its strengths and weaknesses.
Unblock-Us is a company that understands that people who will be using their service want to do it in a simple, easy, and quick manner. Because of that, they made sure the user experience is smooth and easy.The interface itself is nothing to write home about. The client is pretty basic, but it gets the job done. All the features and commands are clearly marked and you shouldn’t experience any difficulties choosing a server to connect to or turning the connection on and off.
Performance and Reliability
As previously stated in our Unblock-Us review, Unblock-Us made some serious claims that they are faster than any VPN service out there. We did some tests and it turns out that they were not lying. To test the speed, we pretty much did the same thing we always do – we turned off the service and ran a speed test, then we turned it on and performed a speed test again.
What we saw was that there was almost no change in the speeds we were getting with and without Unblock-Us running. The download speeds remained the same and were consistent throughout the day. Upload speeds dropped minimally. The company says they have over 100 servers across the world, so you shouldn’t experience any issues trying to find one near to where you are.
Unblock-Us works on tons of different devices. It’s compatible with just about any computer, router, mobile device, smart TV or gaming console you can possibly own. Of course, it is compatible with just about any operating system as well. However, it is not compatible with Linux, which is a bit disappointing.
Unblock-Us offers both SmartDNS and SmartVPN technology. Both of them allow users to bypass restrictions and access blocked or off-limits websites by changing the IP address so that the website can’t tell where you’re connecting from. The difference – and the advantage of VPN over DNS – is in the fact that a VPN also provides additional security and privacy by encrypting the data you send. However, Unblock-Us doesn’t offer just any ol’ VPN – they offer SmartVPN, which is faster than the regular kind because it doesn’t really encrypt your data. Instead, it seals the data and transports it in a protected form.
As we already mentioned above in this Unblock-Us review, this VPN provider seems to be using only the PPTP protocol. We were surprised by the lack of detailed information about the security protocols they use, but our guess is that they opted for this particular protocol because it allows their technology to be more compatible with a wider range of devices.
The company is equally secretive about their server locations. They seem to operate over 100 servers, but it is not exactly clear where they are located. However, since they promise their users access to over 20 Netflix regions (mostly in Europe, the United States, Canada, some South American countries, as well as Australia and New Zealand), we can assume they have servers in all those places.
Unblock-Us has very high device compatibility and promises excellent, almost untouched connection speeds. This service supports a great number of channels, including all the most popular ones. Finally, Unblock-Us does not limit the number of devices you can connect to your VPN or DNS. You can use all the devices you want, as long as they are on the same network, using the same Unblock-Us subscription.
Security and Privacy
It’s hard to grade Unblock-Us’ security and privacy since it is not a VPN service but rather a service that reroutes DNS queries. Unblock-Us claims that for this exact reason, using their service is a lot more secure than using any other VPN service.
However, Unblock-Us seems to be using PPTP, which is generally considered the least secure protocol. Still, if you are very technical and you are looking for top-quality VPN service, you probably wouldn’t be looking at Unblock-Us. On the other hand, if you just want to watch movies and shows online, this provider might be perfect for you. Unblock-Us does not keep any activity logs, not after they moved to Barbados to avoid Canadian data retention laws.
The support service is excellent. There’s a forum that allows you to ask experts about the service, and you can also contact them through email if you have pressing matter. The email queries were answered promptly every time during the research phase of this Unblock-Us review and they always linked us to the information that we were looking for. Unblock-Us claims that the support team works around the clock and judging by the service we received, it’s probably true.
Whether you are using it on your phone, laptop, desktop, smart TV or just about any other type of device, Unblock-Us is going to have a perfectly illustrated setup guide available for you. Unblock-Us is easy to use, but if you still don’t get it, the guides should be enough to get you through the setup process. This shows us that Unblock-Us really cares about your overall experience and goes through a lot of effort to make sure that you get exactly what you need.
With Unblock-Us, pricing is pretty simple – $4.99 per month covers all of your devices. If you want to pay for a full year in advance, the price is $49.90. This really isn’t too bad considering the fact that you can use it on an unlimited number of devices. If you are interested in testing their services prior to committing to Unblock-Us, there’s a handy 7-day free trial.
Unblock-Us Pros & Cons
At the end of this Unblock-Us review, here’s a quick overview of the features that wowed us and the aspects of the service that could use some improvement.
- Excellent support and guides
- Compatible with just about every device
- Week-long free trial
- Not really a VPN service
- Not compatible with Linux