Avast Secureline VPN Review - UPDATED May. 2017
Avast Secureline VPN is not the most popular VPN service on the market, but it does have the advantage of coming from a company that is well known for its excellent online security software. Many satisfied users of its free antivirus software have welcomed this addition to the Avast family. If you are interested in finding out whether it has managed to live up to expectations, take a look at this detailed Avast Secureline VPN review.
Avast Secureline VPN is the definition of no-frills software. You can download and set it up quickly and easily, without any previous knowledge of how a VPN works. With the simple on-screen instructions, you can install it and have it running in just a couple of minutes.
As far as the client is concerned, its design is pleasant and simple. There are no special features, just the possibility to choose a server and have Avast Secureline enabled whenever you connect to your home network or an unknown, open or unsecured Wi-Fi network. You can also set your VPN to Optimal Location, allowing the software to choose the best server for you.
Performance and Reliability
Avast Secureline VPN operates 27 servers in 19 world countries, including Canada, China, Japan, the UK, the US, the Netherlands, and Singapore. While the number of servers and server locations is quite average, it is more than enough to meet the needs of most users.
The software does slow the connection down a bit, but the speeds are still above average most of the time, although they vary from server to server. The speed decrease usually amounts to only a couple of kbps, although some users report greater decreases. However, even with the greatest decrease, you can stream and download content without a glitch. The overall performance is more than satisfactory. You do not have to worry about any disconnections and you also get to enjoy unlimited bandwidth, which is always a plus.
The range of platforms and operating systems Avast Secureline VPN supports is far from impressive, but it is not disappointing either. It is compatible with Windows XP, Vista, 7, 8, and 10, Mac OS X 10.9.x, 10.10.x, and 10.11.x, iOS, and Android. Unfortunately, it does not support any routers.
With a single account, you can use the software on 5 devices simultaneously. While this may be great news, we are sad to say that you cannot use the same account for different devices, but only for devices of the same kind. For example, if you purchase Avast Secureline VPN for PC, you cannot use it on your mobile as well. Each different device or platform comes with an additional charge.
As we mentioned before in this Avast Secureline VPN review, this VPN service brings you excellent speed and performance, unlimited bandwidth, and it is compatible with a lot of major platforms. A single license allows you to use it on 5 devices of the same kind simultaneously.
Avast Secureline VPN allows P2P sharing, but this option is not available with all servers. If you are interested in torrenting and other forms of P2P sharing, you need to connect to their server in Prague, Frankfurt, Amsterdam, New York City, Miami, Seattle, London or São Paulo.
With a solid number of strategically distributed servers and good average speeds, you should have no problem streaming Netflix or downloading content. Although it has not adopted a zero-logs policy and does not accept BitCoin, Avast Secureline VPN uses bank-grade encryption and keeps you extremely secure, with no leaks threatening your privacy.
Apart from DNS leak prevention, built-in customer support, and automatic enabling of the VPN upon connecting to an unsecured or home network, the software does not bring many advanced features. On the other hand, it does pack everything necessary and brings you extreme ease of use.
Security and Privacy
The software uses two protocols, IPSec and OpenVPN on UDP with AES 256-bit encryption, which is considered to be the most secure encryption currently available. OpenVPN is used on Windows and Android platforms while IPSec is used on Mac OS X and iOS. The software encrypts all ports, not limiting encryption to Internet browser ports and thus keeping all of your activities secure.
The company does not monitor your activity. However, it does keep certain logs, although they are not of the kind that could directly endanger your privacy. They keep logs of bandwidth, duration, time, and location of the connection, but erase the data every 30 days. Though this should not be a cause of great concern, we do always prefer a strict zero logs policy. Although it offers strong encryption and good security in general, we are a bit disappointed by the fact that Avast Secureline VPN does not offer the possibility to pay via BitCoin.
The company offers excellent customer support. The support section of the website is filled with useful information and the forum can be helpful for both beginners and advanced users. Sometimes you may need to dig deep for answers, but the search field makes it easier to find what you need.
Apart from the information on the website, you have their 24/7 phone support and ticketing system at your disposal. You can send an email to their billing support or technical support via the ticketing system and get an instant confirmation. The staff is rather quick to respond and usually sends you a detailed and helpful answer in no more than 24 hours. It is also possible to send a request to their support directly through the Avast Secureline VPN client.
Avast Secureline VPN offers different subscriptions for different devices. For PC or Mac, it offers 1-month, 1-year, 2-year, and 3-year subscriptions. One month costs $9.99, the annual subscription costs $59.99, 2 years cost $89.99, and 3 years cost $119.99.
With iOS and Android, you can choose between monthly subscription, which costs $2.99, and yearly subscription, which costs $19.99. However, keep in mind that they do offer discounts quite often and you can also pay less by purchasing subscriptions for different devices at the same time.
Avast Secureline VPN also offers a 7-day free trial for all devices. Even if you are not satisfied with the service after purchasing, you are covered by their 30-day money back guarantee.
As far as the payment options are concerned, you can choose between PayPal, credit card, and wire transfer. Unfortunately, the company does not offer the possibility of paying with cryptocurrencies such as BitCoin.
- Strong encryption
- Unlimited bandwidth
- Excellent support
- Simple to use
- Great performance and security
- Allows P2P sharing
- 7-day free trial
- 30-day money back guarantee
- No VPN for routers
- Does keep some logs
- Doesn’t accept BitCoin