Betternet Review

UPDATED Apr. 2024
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Betternet is an excellent VPN service provider based in Canada. It offers top-notch service completely free of charge, which is why it already has over 38 million users around the globe. To learn more about both the strengths and shortcomings of this VPN service provider, check out our comprehensive Betternet review.

Betternet Review homepage


If you’re looking for a simple, yet incredibly efficient VPN, Betternet may be just what you need. Since it’s free, you don’t have to leave any of your information to subscribe or make an account. All you need to do is download the app and click “Connect.”

The Betternet client is extremely easy to use. If you opt for the free version, you can’t choose server location, so the only thing you can do is connect or disconnect from your VPN. On the other hand, premium users can easily select server location and make use of other features, completely protecting themselves in just a couple of clicks.

betternet Interface

Performance And Reliability

Betternet operates servers in 11 world countries including the United States, France, the United Kingdom, Australia, Japan, Hong Kong, etc. Africa and South America aren’t covered yet, but that doesn’t mean that you can’t use Betternet in Argentina or Colombia, for example.

Although connecting to a distant server might slow down your Internet speed a bit, chances are that you won’t even notice it. Generally speaking, its performance is quite good, but it might drain your battery if you use it on your phone.

Betternet is also very reliable. It provides full protection as long as it’s activated, so you don’t have to worry about your online anonymity. In case one of the servers malfunctions for whatever reason, Betternet automatically connects you to another one that works properly.

Betternet was developed as a free VPN dedicated to improving online anonymity. However, they must fund themselves somehow, so now you’ll see free sponsored apps and video links every time you open the Betternet app. This might be a bit annoying, but they do have to earn money somehow.


Betternet is compatible with all major platforms, including Windows, Mac, iOS, and Android. There are also extensions for Chrome and Firefox, which can help you keep your browser safe from prying eyes. Betternet isn’t compatible with routers and Smart TV, which is one of its main downsides.

The free version of Betternet can be downloaded as many times as you want, for each of your devices separately. On the other hand, premium membership enables you to install it simultaneously on up to 5 devices.

betternet multiplatform


Betternet provides hundreds of shared IPs which are used to cover your real IP address and keep you anonymous. Premium users gain access to Betternet’s dedicated servers located around the world in order to avoid any geo-restrictions. With Betternet, you can effortlessly stream videos or movies, use social media or access any online content you want.

Torrent users will be happy to hear that this superb free VPN service provider allows P2P sharing. They do say, however, that in case they receive a valid court order, they are obligated to cooperate with the authorities.

Betternet has recently introduced the superior HexaTech VPN service for additional protection and safety. It is very reliable and flexible as well. Additionally, the Hexa protocol is almost block-proof. HexaTech VPN is now available to all Android and iOS users. You can protect your phone for free by simply downloading the app.

Security And Privacy

Besides the brand new Hexa protocol, Betternet offers standard VPN protocols as well. This VPN provider protects you with OpenVPN and military-grade AES 256-bit encryption, making it almost impossible for hackers to track you down. It also offers the IPSec protocol with 128-bit AES-CBC encryption.

In addition to first-class protocols, Betternet has a no logs policy. You can rest assured that your information is completely safe with Betternet, as they don’t keep any information about your online activity. It doesn’t save any ports, IPs, personal information or timestamps.

Unfortunately, Betternet doesn’t accept BitCoin payments, so in case you opt for the Premium version, you’ll need to share your credit or debit card info.


Betternet’s customer support isn’t the greatest in the world, but it’s not too bad either. Customer support can be contacted through the Betternet app anytime you want. However, there is no live chat service, meaning you will have to wait about an hour to get a response.

Furthermore, you can check out the blog and FAQ sections on the website. The FAQ section can be accessed via the app as well.

Pricing Options

1 Month
3 Months
6 Months
1 Year
2 Years

1 Month
3 Months
6 Months
1 Year
2 Years

Betternet VPN can be used for free without any limitations, except that you can’t choose or change server location. You can download it as many times as you want and use it for as long as you want. Betternet is very transparent about their funding, so you can learn everything about it on their website.

They also offer the Premium version, which gives you certain benefits. Betternet offers a free 7-day trial for the Premium version and 3 types of subscription. The monthly subscription costs $11.99, the 6-month membership costs $3.99 per month, and the annual subscription is $2.99 a month.

HexaTech VPN service is free for Android and iOS, but there’s also the paid Pro version which is available for iOS only. The pro version allows you to access servers in the United States, Japan, The United Kingdom, the Netherlands, and Germany. The monthly subscription costs only $1.

Betternet Pros & Cons

At the end of this Betternet review, here’s a quick overview of the features that wowed us and the aspects of the service that could use some improvement.

  • Unlimited free version
  • Military-grade encryption
  • Superb Hexa protocol
  • Zero-logs policy
  • Premium subscription for up to 5 devices
  • P2P and torrenting allowed
  • No live chat
  • No kill switch
  • You can’t use it on Linux

User Reviews (4)

Betternet customer rating based on 4 user reviews.

The Betternet reviews listed below reflect the opinions and experiences of real users and are in no way influenced by the VPN provider reviewed here. Before publishing each review, our team checks whether it was submitted by an actual user in an effort to prevent false or spammy reviews.

  1. BAS | August 22, 2019

    Fabulous for a free VPN. Stable and little speed loss.

  2. Keith Frank, | December 22, 2016

    I wasn’t expecting such good service from a free app tbh. Good job!

  3. Sheila Newton, | November 28, 2016

    Very good app I just wish there were more servers to choose from.

  4. Barbara Zayne, | September 12, 2016

    It’s ok for a free app

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