WiTopia Review - UPDATED Apr. 2017
A few months back, WiTopia was getting tons of great recommendations from esteemed publications. Regular users were also praising it as one of the best VPNs available. We had to check it out for ourselves. As soon as we entered their website, we were immediately greeted by their support team. The client was perfect. Everything looked perfect.
However, digging deeper, there were some problems with performance and after more research, it turned out that they were not exactly anomalies. Overall, it’s a good service, but we were definitely expecting a lot more from it because of all the hype that it was getting. Read this WiTopia review to learn more.
The interface is great. It’s very well designed and very clear. Even if you’ve never used a VPN before, you will have no problems whatsoever using this client. There is a quick connect option available. According to WiTopia, all you have to do is click on that button and they will automatically connect you to a server with the best performance. There is also an advanced connect option that allows you to pick a server based on your region, but it’s not available with the basic package.
Performance And Reliability
This is where we kind of lost interest in WiTopia. Basically, we tried a bunch of different servers and while they all connected, the results were very inconsistent in terms of speed. We tried several different locations around Europe and America and they all yielded very different results.
One of the things that you really want with a VPN service is consistency and we just could not find any here. That doesn’t mean that the speeds were terrible. Some of the servers we connected to were great. But too many times we tried switching servers and ended up getting much worse speeds.
So, we’re not saying that they do not have fast servers – because they certainly do. But from our testing, we saw that there were plenty of servers that weren’t working well and giving up very slow speed test results.
When it comes to supporting platforms, WiTopia passed with flying colors. They really have a very large compatibility list, which, of course, includes just about every major operating system you can think of and both iOS and Android platforms on mobile. Also, this VPN is compatible with some devices that are usually not included in VPN offers, like Kindle FireHD and Google Chromebook.
The company’s setup guides for using WiTopia on a variety of platforms are excellent and very easy to follow. This is probably their strongest point: the number of compatibility options they offer and the way they guide you while setting it up on your platform of choice.
WiTopia VPN comes with several protocol options, including SSL with the highest-level encryption. You can configure the VPN on any device you own and use it on 2 devices at the same time. If you need to use it on more devices simultaneously, you can send them a request and they promise to do their best to satisfy your needs.
You might be happy to learn that there are no bandwidth or transfer limits. The only limitations are related to the legal aspect of your activities. The company does not encourage P2P data transfer and urges you to seek other options if you want to download or share illegal content.
WiTopia boasts a large number of servers all over the world. They operate servers in 45 world countries, with multiple servers in several of them. This would normally be excellent news. However, as we have mentioned previously in this Witopia review, the speeds vary immensely depending on the server you choose, so you may not get exactly what you would expect from such a wide range of servers.
The basic package WiTopia offers is pretty solid, though they do not offer certain useful features other companies bring to the table. This VPN does not have an Internet kill switch nor does it include such useful tools like malware block.
WiTopia VPN is not compatible with all routers, but this is possibly due to the fact that they offer a router of their own. They have designed CloakBox router as a simple, pre-configured solution for customers who wish to use a VPN on different devices and use VoIP services without any issues.
While the company promises to protect your anonymity, we are sad to say that they do keep certain logs, which is never good news. They also apparently do not offer any alternative payment methods that provide complete anonymity, such as BitCoin.
Security And Privacy
WiTopia offers a nice range of protocols, such as PPTP, L2TP over IPsec, and Cisco IPSec. Pro customers also get to enjoy the limitless possibilities and the ultimate encryption brought by the much-praised SSL protocol, as well as the advanced 4D Stealth. Encryption up to 256-bit is available. For increased security, WiTopia also provides non-ISP-controlled DNS service.
The company does not monitor or log customer activity and cache files are thrashed on a regular basis. It’s interesting to note, however, that they do keep a trailing log that they use to identify possible breaches in the terms of service.
One of the best things about WiTopia is the support chat that is offered right on the main page. It’s very easy to use the chat and you usually get an incredibly fast response. You can also send emails through a contact form to one of their departments if you are looking for answers that are a bit more on the technical side. They do not offer phone support.
There are no free services here, you can get a trial, but you will have to pay for the services if you want to use this VPN. There is a basic and pro option. You can sign up for the basic package for $50 and the pro package for $70. Those are both annual subscription prices. You can save some cash by opting for longer subscriptions.
We wanted to try out the pro version, but you can’t sign up for a month to try it out, you need to pay for six months right off the bat. The basic package can be paid for on a month-to-month basis, however.
Also, you get a 30-day money back guarantee if you sign up for an annual plan. If you sign up for any other plan, you only get 10 days.
- Excellent, user-friendly client
- Support is fast and available around the clock
- It supports tons of platforms
- Performance is very inconsistent
- Speeds vary a lot from server to server