WiTopia Review

UPDATED Feb. 2020
This website features affiliate links. For purchases made via these links, we earn commissions that allow us to keep producing helpful content. To find out more click here. Close

A few months back, WiTopia was getting tons of great recommendations from esteemed publications. Regular users were also praising it as one of the best VPNs available. We had to check it out for ourselves. As soon as we entered their website, we were immediately greeted by their support team. The client was perfect. Everything looked perfect.

However, digging deeper, there were some problems with performance and after more research, it turned out that they were not exactly anomalies. Overall, it’s a good service, but we were definitely expecting a lot more from it because of all the hype that it was getting. Read this WiTopia review to learn more.

WiTopia Homepage

Interface

The interface is great. It’s very well designed and very clear. Even if you’ve never used a VPN before, you will have no problems whatsoever using this client. There is a quick connect option available. According to WiTopia, all you have to do is click on that button and they will automatically connect you to a server with the best performance. There is also an advanced connect option that allows you to pick a server based on your region, but it’s not available with the basic package.

WiTopia Interface

Performance And Reliability

This is where we kind of lost interest in WiTopia. Basically, we tried a bunch of different servers and while they all connected, the results were very inconsistent in terms of speed. We tried several different locations around Europe and America and they all yielded very different results.

One of the things that you really want with a VPN service is consistency and we just could not find any here. That doesn’t mean that the speeds were terrible. Some of the servers we connected to were great. But too many times we tried switching servers and ended up getting much worse speeds.

So, we’re not saying that they do not have fast servers – because they certainly do. But from our testing, we saw that there were plenty of servers that weren’t working well and giving up very slow speed test results.

Multi-Platform

When it comes to supporting platforms, WiTopia passed with flying colors. They really have a very large compatibility list, which, of course, includes just about every major operating system you can think of and both iOS and Android platforms on mobile. Also, this VPN is compatible with some devices that are usually not included in VPN offers, like Kindle FireHD and Google Chromebook.

The company’s setup guides for using WiTopia on a variety of platforms are excellent and very easy to follow. This is probably their strongest point: the number of compatibility options they offer and the way they guide you while setting it up on your platform of choice.

Witopia Multi Platform

Features

WiTopia VPN comes with several protocol options, including SSL with the highest-level encryption. You can configure the VPN on any device you own and use it on 2 devices at the same time. If you need to use it on more devices simultaneously, you can send them a request and they promise to do their best to satisfy your needs.

You might be happy to learn that there are no bandwidth or transfer limits. The only limitations are related to the legal aspect of your activities. The company does not encourage P2P data transfer and urges you to seek other options if you want to download or share illegal content.

WiTopia boasts a large number of servers all over the world. They operate servers in 45 world countries, with multiple servers in several of them. This would normally be excellent news. However, as we have mentioned previously in this Witopia review, the speeds vary immensely depending on the server you choose, so you may not get exactly what you would expect from such a wide range of servers.

The basic package WiTopia offers is pretty solid, though they do not offer certain useful features other companies bring to the table. This VPN does not have an Internet kill switch nor does it include such useful tools like malware block.

WiTopia Features

WiTopia VPN is not compatible with all routers, but this is possibly due to the fact that they offer a router of their own. They have designed CloakBox router as a simple, pre-configured solution for customers who wish to use a VPN on different devices and use VoIP services without any issues.

While the company promises to protect your anonymity, we are sad to say that they do keep certain logs, which is never good news. They also apparently do not offer any alternative payment methods that provide complete anonymity, such as BitCoin.

Security And Privacy

WiTopia offers a nice range of protocols, such as PPTP, L2TP over IPsec, and Cisco IPSec. Pro customers also get to enjoy the limitless possibilities and the ultimate encryption brought by the much-praised SSL protocol, as well as the advanced 4D Stealth. Encryption up to 256-bit is available. For increased security, WiTopia also provides non-ISP-controlled DNS service.

The company does not monitor or log customer activity and cache files are thrashed on a regular basis. It’s interesting to note, however, that they do keep a trailing log that they use to identify possible breaches in the terms of service.

Support

One of the best things about WiTopia is the support chat that is offered right on the main page. It’s very easy to use the chat and you usually get an incredibly fast response. You can also send emails through a contact form to one of their departments if you are looking for answers that are a bit more on the technical side. They do not offer phone support.

Pricing Options

1 Month
3 Months
6 Months
1 Year
2 Years

1 Month
$5.99
3 Months
/
6 Months
$4.83
1 Year
$4.16
2 Years
$3.33

There are no free services here, you can get a trial, but you will have to pay for the services if you want to use this VPN. There is a basic and pro option. You can sign up for the basic package for $50 and the pro package for $70. Those are both annual subscription prices. You can save some cash by opting for longer subscriptions.

We wanted to try out the pro version, but you can’t sign up for a month to try it out, you need to pay for six months right off the bat. The basic package can be paid for on a month-to-month basis, however.

Also, you get a 30-day money back guarantee if you sign up for an annual plan. If you sign up for any other plan, you only get 10 days.

Witopia Pricing

WiTopia Pros & Cons

At the end of this WiTopia review, here’s a quick overview of the features that wowed us and the aspects of the service that could use some improvement.

Pros
  • Excellent, user-friendly client
  • Support is fast and available around the clock
  • It supports tons of platforms
Cons
  • Performance is very inconsistent
  • Speeds vary a lot from server to server

User Reviews (9)

WiTopia customer rating based on 9 user reviews.

The WiTopia reviews listed below reflect the opinions and experiences of real users and are in no way influenced by the dating site reviewed here. Before publishing each review, our team checks whether it was submitted by an actual user in an effort to prevent false or spammy reviews.

  1. David | November 5, 2019

    Used them on and off for over 10 years. Outstanding and personal 24 hour support. Best speed I have ever found and very good pricing….especially when they have a sale which is unfortunately rare.

  2. Dr. James B. Kirk | July 13, 2019

    Just the plain worst VPN service I have dealt with. I was charged $39.99 from my credit card Yesterday and I got an email right away that my service was activated right away – right – no service no way to download the client. I tried to send over 12 emails to any email contact I could find. I tried to submit a trouble ticket in IE 11, Chrome and Brave – no dice it never goes anywhere. I finally got an email for a substandard tech support agent – they cannot find my charge – please submit the CC receipt – which I did. They still cannot find it and he suggests I take it up with my Credit Card company as they really don’t care what I do and I will not get any service – this is the 5 Star service and they still have my money. Jame B. Kirk

  3. hassan | June 4, 2019

    This is the worst vpn company I have ever tried. Even the installation process has flaws. Their customer support is very unprofessional. Also, they adopt the “fine print” trick where they advertise all over their website about money back guarantee but apparently only for users who subscribe for 6+ months (Makes sense as no one with a head on their shoulders and an IQ higher than 20 would subscribe for that long with this company). Finally, when trying to connect to Egypt, I get an IP address of Lichtenstein, like please get something right… Anything…

  4. steve | March 29, 2019

    we have subscribed to the Witopia basic plan for several years and are very happy with it.
    we travel a lot internationally and haven’t had any connection issues, which is important to us as we need the security to book rooms, get air tickets and so forth
    speeds do vary but switching servers is quick and easy. You’re limiting factors are other issues in developing countries
    We use iphones and i can’t think of one time witopia failed us

  5. Joseph Saunders, | June 23, 2017

    The only things that are easy with this VPN are installation and browsing through the app. Then you try to connect and that’s when the troubles begin. It doesn’t connect for ages, then it’s not working at all, then you disconnect and try again, then it starts working after 10+ minutes, and then it drops after a minute and a half. And it’s like that every single time.

  6. Erica Farris, | February 18, 2017

    It’s so user-friendly and pretty, but it doesn’t do much. I keep losing my connection and it makes my phone really slow. When it works properly, it’s very good, but unfortunately that doesn’t happen often.

  7. Jonah Marshall | November 29, 2016

    Not bad but pretty average. Great support, though.

  8. Maria Fernandez | October 5, 2016

    No problems with streaming, use it on my laptop and my cell, really nice design and simple to use.

  9. Tom Laramie | August 18, 2016

    Good speed only with the UK servers, I’m pretty disappointed.

Leave a review

Your email address will not be published.

* All the prices on this website are subject to change without notice. While we put a great deal of effort into making sure that all the prices are accurate, one or more products may have outdated prices. Please visit the specific product’s official website for exact prices.